Welcome to UrbanChicCo.online (https://urbanchicco.online/). These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile site, and services, including browsing our urban-inspired fashion collections, creating an account, placing orders for apparel, accessories, and lifestyle products, and any related interactions.
UrbanChicCo.online is operated by UrbanChicCo.online, headquartered in New York, United States. By accessing or using https://urbanchicco.online/, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
We may update these Terms from time to time. Changes will be posted here with the revised “Last Updated” date. Continued use constitutes acceptance of modifications.
1. Eligibility and Account Registration
You must be at least 18 years old or the age of majority in your jurisdiction to use UrbanChicCo.online. By registering or placing an order, you represent that you meet this requirement and have the legal capacity to enter into these Terms.
To create an account, provide accurate, current information. You are responsible for maintaining confidentiality of your login credentials and for all activities under your account. Notify us immediately of unauthorized use at support@urbanchicco.online.
We reserve the right to suspend or terminate accounts for violations of these Terms or applicable laws.
2. Products and Orders
All products displayed on https://urbanchicco.online/ are subject to availability. We strive for accurate descriptions, images, pricing, and sizing information, but errors may occur. We reserve the right to correct mistakes or cancel orders affected by inaccuracies.
Placing an order constitutes an offer to purchase. We accept your offer upon sending an order confirmation email. Until then, we may decline or cancel orders for any reason, including suspected fraud, pricing errors, or stock issues.
Product colors and details may vary slightly due to screen settings or manufacturing processes. All measurements are approximate.
3. Pricing and Payment
Prices are listed in USD and exclude taxes, duties, and shipping fees unless stated otherwise. We reserve the right to modify prices without notice, but changes do not affect confirmed orders.
We accept major credit/debit cards, PayPal, and other secure methods processed by trusted third-party providers. By providing payment information, you authorize us (or our processor) to charge the total amount, including taxes and shipping.
You are responsible for all charges. We do not store full card details; payments comply with PCI DSS standards.
4. Taxes and Duties
You are responsible for any applicable sales taxes, VAT, customs duties, import fees, or other governmental charges. These may be added at checkout or collected upon delivery, depending on your location and carrier policies.
For international orders, customs clearance is your responsibility. We are not liable for delays, seizures, or additional fees imposed by customs authorities.
5. Shipping and Delivery
Shipping methods, carriers, and estimated times are displayed at checkout. Delivery times are estimates only and not guaranteed. We are not liable for delays caused by carriers, customs, weather, or force majeure events.
Risk of loss transfers to you upon handover to the carrier. Title passes upon full payment.
For lost or damaged shipments, contact us within the carrier’s claim window. We assist with claims where possible.
6. Returns, Refunds, and Exchanges
Our return policy allows returns of eligible items within 30 days of delivery for a refund or exchange, subject to conditions. Items must be unused, in original condition with tags attached, and accompanied by proof of purchase.
Certain items (e.g., final sale, intimates, personalized products) are non-returnable—check product pages for details.
To initiate a return, log into your account or contact support@urbanchicco.online. Return shipping costs are your responsibility unless the item is defective or we sent the wrong product.
Refunds are issued to the original payment method within 7-14 business days after we receive and inspect the return.
7. User Conduct and Prohibited Activities
You agree to use UrbanChicCo.online only for lawful purposes. Prohibited activities include:
- Violating laws or third-party rights
- Transmitting viruses, malware, or harmful code
- Harassing, threatening, or impersonating others
- Attempting unauthorized access or interference
- Scraping, copying, or reproducing content without permission
- Using the site for commercial purposes beyond personal shopping
We may terminate access for violations.
8. Intellectual Property
All content on https://urbanchicco.online/—including text, images, graphics, logos, designs, and software—is owned by UrbanChicCo.online or our licensors and protected by copyright, trademark, and other laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the site for personal, non-commercial shopping purposes. No other rights are granted.
Do not reproduce, distribute, modify, or create derivative works without written permission.
9. User-Generated Content
If you submit reviews, photos, comments, or other content, you grant UrbanChicCo.online a perpetual, royalty-free, worldwide license to use, display, reproduce, and distribute it for any purpose, including promotion.
You represent that your submissions do not infringe third-party rights and are not unlawful or offensive. We may remove content at our discretion.
10. Limitation of Liability
To the fullest extent permitted by law, UrbanChicCo.online, its affiliates, officers, employees, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site, products, or services—even if advised of the possibility.
Our total liability shall not exceed the amount you paid for the product or service giving rise to the claim.
We provide the site and products “as is” without warranties of any kind, express or implied, including merchantability, fitness for purpose, or non-infringement.
Some jurisdictions limit exclusions; these apply to the maximum extent allowed.
11. Indemnification
You agree to indemnify and hold harmless UrbanChicCo.online and its affiliates from claims, losses, liabilities, damages, costs, and expenses (including attorneys’ fees) arising from your breach of these Terms, misuse of the site, violation of laws, or infringement of third-party rights.
12. Third-Party Links and Services
The site may link to third-party sites or integrate services (e.g., payment processors, social media). We do not control or endorse them and disclaim liability for their content, practices, or availability.
Your interactions with third parties are governed by their terms.
13. Termination
We may suspend or terminate your access to UrbanChicCo.online at any time for any reason, including violations of these Terms. Upon termination, your right to use the site ends, but provisions on liability, indemnification, IP, and governing law survive.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of New York, United States, without regard to conflict of laws principles.
Any disputes shall be resolved exclusively in the state or federal courts of New York County, New York. You waive objections to venue or inconvenient forum.
For EU/EEA consumers, mandatory consumer protections under local law may apply.
15. Force Majeure
We are not liable for delays or failures due to events beyond our reasonable control, including natural disasters, pandemics, strikes, wars, government actions, or internet outages.
16. Miscellaneous
These Terms constitute the entire agreement. If any provision is invalid, the remainder remains enforceable.
No waiver of any breach constitutes a waiver of subsequent breaches.
We may assign these Terms; you may not without our consent.
Contact us at legal@urbanchicco.online for questions.
Thank you for shopping with UrbanChicCo.online. We value your trust and strive to provide an exceptional experience.
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